Retirement Villages Regulations 2026
Part 9Resolution of disputes
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Part 9 — Resolution of disputes
Division 1 — Village dispute resolution procedure
69.Village dispute resolution procedure established43
70.Dispute notices43
71.Obligations of operator43
72.Obligations of person given dispute notice44
73.Meeting to resolve dispute44
74.Support persons45
75.Things said, done or produced in village dispute resolution procedure45
76.Variation of village dispute resolution procedure45
77.Costs associated with village dispute resolution procedure45
Division 2 — Mediation
78.Provision about mediations46
79.Application for appointment of mediator to be in approved form46
80.Commissioner’s response to application46
81.Grounds for refusing to appoint mediator47
82.Change of mediator or mediation details48
83.Review of refusal to appoint mediator48
84.Representation of parties at mediation48
85.Mediator’s obligations regarding outcome of mediation49
86.Things said, done or produced at mediation49
87.Costs associated with Commissioner‑appointed mediation50