[Where there is more than one operator, refer to the additional terms for the rights and responsibilities of each operator]
Address for service of notices—
Postcode—
Resident(s)—
Name of Resident 1—
Name of Resident 2—
Address for service of notices—
Postcode—
Where there is more than one resident, they are joint tenants unless a tenancy in common is indicated in the additional terms or in a separate contract (if applicable).
Your premises—
[Delete or cross out any of the below which do not apply]
Premises Number—
Title Details for Premises—
□ Folio ID—
□ Lease Folio ID—
□ Part of lot as set out in attached plan—
□ Shown in the plan memorandum registered no—
Title Details for Leasehold Village—
Trading Name of Village—
Address of Village—
Postcode—
What is included with your premises?
[Delete or cross out which of the below does not apply]
[Registered interest holders except registered long-term lessees] Your premises include—
[Non-Registered interest holders and registered long-term lessees] We grant you the right to occupy or use—
Is there a separate agreement dealing with any of the above inclusions?—Yes—[name of agreement]/No
Is an additional fee payable for any of the above inclusions?—Yes/No
Note—
If yes, the fee payable is set out in the Financial Terms of this agreement.
What is not included with your premises?
[Attach list if space is insufficient]
Fixtures/Fittings/Furnishings/Other—
Key dates—
Date you received a copy of this contract—
Date this contract is entered into—
Agreed date that you may occupy your premises [entry date]—[if known]
Date from which you must pay us recurrent charges—[if known]
Nature of residence right—
[Delete or cross out which of the below does not apply]
[Registered interest holders except registered long-term lessees] Your right to reside in your premises arises on the following basis and the provisions in this contract which apply to the residence right type ticked below will apply to you and us—
[Registered interest holders who are registered long-term lessees and non-registered interest holders] You do not own the premises. We grant you the right to occupy the premises on the following basis. The provisions in this contract which apply to the residence right type ticked below will apply to you and us—
| □ Registered interest holder[if above box is ticked, select one or more from the list below] | □ Non-registered interest holder |
| □ Owner of a lot in a strata scheme□ Owner of shares in a company title scheme□ Owner of a lot in a community land scheme□ Registered long-term lease with a term of—[Only tick the last box if the term is at least 50 years (including options to renew) or for the life of the lessee, the contract includes provision for the resident to be entitled to 50% or more of the capital gain, and the lease will be registered.] | Term [if any]— |
Does your residence right arise under an assignable lease? Yes □/No □
**Registered interest holders—**If the box is ticked indicating that you are a registered interest holder, you will not be a registered interest holder until, if the instrument under which you obtain your residence right requires registration, registration occurs (for example until your long-term lease has been registered) or you become the registered proprietor of the land.
□**Contract subject to separate contract—**If this box is ticked, this contract will not apply until you have acquired the premises (or, for company title, the shares which entitle you to occupy the premises) under a separate contract.
Note—
If this box is ticked, title to the premises is proposed to be conveyed under a separate contract and nothing in this contract constitutes a warranty or representation by us that you will obtain title to the premises or any inclusions.
Additional terms—
Additional terms may be added to the standard terms prescribed under the retirement village laws at the end of the contract.
Retirement village laws—
This contract is subject to the provisions of the retirement village laws. For information on your rights and responsibilities under the retirement village laws, contact NSW Fair Trading by visiting www.fairtrading.nsw.gov.au or calling 13 32 20.
Terms in italics are defined in clause 1.2 of this contract.
FINANCIAL TERMS
Note—
The additional terms may set out more detail about the entry payment and other amounts payable as detailed below and, where there is more than one operator, the additional terms may specify which operator is to receive or make a payment.
A Entry payment
Are you required to pay an entry payment? Yes [continue to the remainder of item A]/No [delete or cross out the remainder of item A]
You must pay an entry payment in total of $..as your—
□ Ingoing contribution
□ Purchase price
□ Assignment fee
[Delete or cross out the below if the ingoing contribution is not divided into components]
Where an ingoing contribution is payable, it consists of the following components—
□ Loan $
□ Lease premium $
□ Prepaid rent $
□ Other $
The waiting list fee of $.. and/or the holding deposit of $.. which you have already paid will form part of this amount. [Delete or cross out if not applicable]
When is the full entry payment due?
Can the entry payment be paid in instalments? Yes [refer to additional terms for payment frequency/dates]/No
Is any of the entry payment non-refundable? Yes ($..)/No
Is any interest payable if the entry payment is not paid by the date due? Yes (see additional terms)/No
[Delete or cross out the below if no separate additional fee applies for any inclusions]
In addition to the entry payment, you must pay the following fees for the inclusions detailed in the Key Terms—
| Parking Space $ | Garage $ |
| Carport $ | Storage Area $ |
| Furniture $ | Other $ |
B Deposit
Are you required to pay a deposit on signing this contract? Yes ($..)/No
C Legal and other expenses payable on entry
You must pay to us on entry the following legal and other expenses incurred in connection with the preparation of this contract—(maximum $50)
□ Contribution to our legal expenses incurred in preparing this contract $
□ Other expenses [specify]
You must pay the following charges to third parties—
□ Lease registration fee $
□ Other [specify]
[If “Contract subject to separate contract” box is ticked (delete or cross out if not applicable)]
Additional fees may be payable under the separate contract you have entered into to acquire the premises (or, for company title, the shares which entitle you to occupy the premises).
D Recurrent charges
You must pay to us recurrent charges as follows—
Current frequency of payment—□ Weekly □ Fortnightly □ Monthly □ Other—
Current rate of recurrent charges for your premises— $.. per ..
This amount includes $.. as recurrent charges for general services as well as recurrent charges for optional services as detailed in item F. [Delete or cross out if no optional services are included in item F]
You may also need to pay levies to the owners corporation (for strata schemes), community association (for community land schemes) or company (for company title). The amount of the levies for your premises as at the date of this contract is $.. per ..
E Variation of recurrent charges
We may vary your recurrent charges as follows—
| Method of variation [choose 1 method only] |
| □Fixed formula | □Non-fixed formula |
| Your recurrent charges will be varied in accordance with—□ variation in CPI□ variations in (single/couple) [delete or cross out whichever is not applicable] age pension□ other [specify]The first variation will be on—After the first variation, variations will occur every—The new amount of the recurrent charges will not take effect earlier than 14 days after we have given you notice of the new amount. | We may vary the amount of recurrent charges payable from time to time (no more than once in a 12-month period)—(a) by giving you 14 days notice in writing, if the increase does not exceed the variation in CPI, or(b) by giving you at least 60 days notice in writing and seeking and obtaining the consent of residents affected by the proposed increase or an order of the Tribunal, if the increase exceeds the variation in CPI. |
F Optional services
Do your recurrent charges include optional services? (Optional services may include, for example, meals, laundry services and home cleaning.) Yes/No
If yes, at the time of entry, the amount of recurrent charges attributable to the provision of optional services is $.. This amount may change in the future.
G Capital gains and losses
If you are entitled to a percentage of a capital gain, or are responsible for a percentage of a capital loss, this may form part of the termination payment calculated in accordance with item I.
| | Capital gain/capital loss structure | |
| | Are you entitled to a percentage of any capital gain? | Yes (..%)/No |
| | Are you responsible for a percentage of any capital loss? | Yes (..%)/No |
| □ | Different capital gain/capital loss structure [delete or cross out if not applicable] [insert full details if the calculation does not fit within the above structure]— | |
H Departure fee
Does a departure fee form part of the payment on termination of this contract? Yes [continue to the remainder of item H]/No [delete or cross out remainder of item H]
If yes, this may form part of the termination payment calculated in accordance with item I. The departure fee is calculated on a daily basis (but does not accrue and is not payable on a daily basis). The box below shows you how your departure fee is calculated—
| | What is the departure fee % based on?□ the entry payment□ the new entry payment□ other (provide details)— |
| | Departure fee structure | |
| | TimeYears.. to .. (inclusive)Years.. to .. (inclusive)Years.. to .. (inclusive) | Percentage..% per year..% per year..% per year | The maximum departure fee percentage you will pay is ..% if the period between the entry date and the date you permanently vacate is ..years or more. |
| □ | Different departure fee structure [delete or cross out if not applicable] [insert full details if the departure fee is not the above structure]— |
I Calculation of payment on or before termination of residence right
[Delete or cross out which of the below does not apply]
We are not required to make any payments to you when your residence right is terminated. You are responsible for selling your premises and receiving the new entry payment from the person who buys your premises or your leasehold interest.
However, if we are required to pay you any part of your exit entitlement in accordance with an exit entitlement order under the retirement village laws—
(a) we must pay you the exit entitlement before your residence right is terminated or as otherwise provided by the exit entitlement order, and
(b) if you are required to pay us your share of any capital loss—we may set off and deduct your share of the capital loss from the exit entitlement we pay you before your residence right is terminated or as otherwise provided by the exit entitlement order.
[Non-registered interest holders and non-assignable registered long-term lessees]
The amount payable on termination is calculated as follows—
| □ | Payment on termination calculationAfter termination of this contract (refer to item J for specific detail about timing not otherwise addressed by this item)—1 We will repay you the—□ Unearned rent (refer to the additional terms for how this is calculated)□ Loan (item A)□ Lease premium (item A)2 We will pay you—□ Your share of any capital gain (item G)□ Other [specify]—3 You must pay us (or we may set off and deduct from the amounts we must pay you described in 1 and 2 above)—□ Departure fee (item H)□ Your share of any capital loss (item G)□ Any non-refundable component of the entry payment (item A)□ Any accommodation payment made by us on your behalf in accordance with the retirement village laws to an approved provider of an aged care facility in which you reside or propose to reside□ Other [specify]— |
| □ | Different payment on termination calculation [delete or cross out if not applicable] [insert full details if the calculation does not fit within the above structure]—Despite this item and item J, if we are required to pay you any part of your exit entitlement in accordance with an exit entitlement order under the retirement village laws—(a) we must pay you the exit entitlement before your residence right is terminated or as otherwise provided by the exit entitlement order, and(b) if you are required to pay us your share of any capital loss—we may set off and deduct your share of the capital loss from the exit entitlement we pay you before your residence right is terminated or as otherwise provided by the exit entitlement order. |
[Items J and M below are for registered interest holders. Items K and L below are for registered interest holders and non-registered interest holders. Cross out if not applicable.]
J Timing for payment on termination of your residence right
[Delete or cross out which of the below does not apply]
[Non-assignable registered long-term lessees]
□ We must pay you the amount of your payment on termination of your residence right within 14 days after the date on which we receive full payment of the new entry payment except where we are required to pay you earlier under the retirement village laws.
□ Different timing for payment [delete or cross out if not applicable] [insert full details if liability to make termination payment is to be made at a time that is earlier than that described above or in the retirement village laws]
If more than one resident is a party to this contract, a payment will only be made after all residents have permanently vacated your premises.
You are responsible for obtaining the new entry payment from the person who buys your premises or leasehold interest.
K Liability for recurrent charges for optional services on termination
If you move out of your premises, your liability to pay recurrent charges for optional services ceases from the date you move out. If you die, your liability ends from the date we are notified. However, you will be liable for services provided before that date.
L Liability for recurrent charges for general services on permanent vacation of residential premises
□ Except as otherwise provided by the retirement village laws, you must pay on and from the date you permanently vacate your residential premises—
(a) the full rate for general services until whichever of the following occurs first—
(i) a new resident enters into a contract with us to occupy the premises or moves into the premises,
(ii) a person takes up residence in the premises with the consent of the operator,
(iii) you permanently vacate the premises after receiving notice of our intention to apply to the Tribunal for an order terminating this contract,
(iv) if we buy the premises from you—the contracts for the purchase are exchanged, or
(b) for non-registered interest holders and registered interest holders referred to in the Act, section 7(1)(c)—the full rate for general services until whichever of the following occurs first—
(i) a circumstance referred to in paragraph (a)(i)–(iv) occurs,
(ii) 42 days immediately after the date on which you permanently vacate the premises have passed.
□ Different provision [delete or cross out if not applicable] [insert full details if the liability to pay recurrent charges is to cease at a time that is earlier than that described in the above provision]
Note—
This provision does not affect any levies payable by you under a strata scheme, company title or a community land scheme [delete or cross out if not applicable].
M Costs of sale
If you appoint a person other than us or a person chosen by us as a selling agent, you must pay the selling agent’s commission (if any) in full.
All other costs of sale, including commission if you appoint us or our nominee as your agent, are to be shared between you and us in the same proportion as our respective capital gain percentage.
[Item N below is for non-registered interest holders. Cross out if not applicable.]
N Timing for payment on termination of your residence right
□ We must pay you the amount of your payment on termination of your residence right—
(a) within 14 days after the date on which we receive full payment of the new entry payment, or
(b) within 14 days after the date on which an incoming resident takes up residence in your premises with our consent, or
(c) within 6 months after the date you permanently vacate your premises,
whichever occurs first, except where we are required to pay you earlier under the retirement village laws.
□ Different timing for payment [delete or cross out if not applicable] [insert full details if liability to make termination payment is to be made at a time that is earlier than that described above or in the retirement village laws]
If more than one resident is a party to this contract, a payment will only be made after all residents have permanently vacated your premises.
GENERAL TERMS
1 INTERPRETATION AND DEFINITIONS
1.1 Interpretation
(a) Except as otherwise provided for in the additional terms—
(i) when the words “you” or “your” appear in this contract, it refers to the Resident and includes the Resident’s executors or administrators but only to the extent necessary to enable them to discharge their duties, and
(ii) where the Resident is more than one person, the words “you” or “your” apply jointly to the Residents and to each of them.
(b) When this contract uses the words “we”, “us” or “our”, it refers to the Operator and, where the context allows, its employees and agents. If there is more than one Operator, use of the word “we”, “us” or “our” does not of itself imply any relationship between any of those Operators, such as a partnership. The relationship of the Operators to each other, and certain rights and obligations between each of them and you, may be set out in the additional terms.
(c) Expressions which are not defined in this contract but which have a defined meaning in the retirement village laws have the same meaning in this contract.
(d) Headings are for convenience only and do not form part of this contract or affect its interpretation.
(e) Unless expressly stated otherwise in this contract—
(i) if a period of time is specified and dates from a given day or the day of an act or event, it is to be calculated exclusive of that day, and
(ii) if the last day of a period of time prescribed or allowed by this contract for the doing of any thing falls on a day which is not a business day, the thing may be done on the first business day following that day.
(f) Where a word or expression is given a particular meaning, other parts of speech and grammatical forms of that word or expression have a corresponding meaning.
(g) The meaning of any general language is not restricted by any accompanying example, and the words “includes”, “including”, “such as” and “for example” or similar words are not words of limitation.
1.2 Definitions
business day means a day in New South Wales that is not—
(a) a Saturday or Sunday, or
(b) a public holiday or bank holiday.
entry payment means the amount of the purchase price, ingoing contribution or assignment fee payable by you as set out in the Financial Terms section of this contract.
item of capital means any building or structure in the village; any plant, machinery or equipment used in the operation of the village; any part of the infrastructure of the village; fixtures (for example, benches, built-in cupboards, floor coverings, hot-water systems and stoves); fittings (for example, light fittings, taps and sanitary fittings); furnishings (for example, curtains and blinds); and non-fixed items (for example, whitegoods, portable air conditioners, fans, tables and chairs).
new entry payment means the amount provided by the next resident in connection with your premises after you leave.
non-registered interest holder means a resident who is not a registered interest holder.
permanently vacate means the occurrence of one of the following—
(a) you (or a person on your behalf) delivers up vacant possession of your premises to us following your vacation of the premises,
(b) the executor or administrator of your estate delivers up vacant possession of your premises to us following your death,
(c) the Tribunal makes an order declaring that your premises were abandoned by you (and you are taken to have permanently vacated your premises on the day specified in the order),
(d) if you are a registered interest holder—you die or move out of your premises,
(e) if the residence right for your premises was obtained by another person for the purpose of allowing you to live at your premises, or by a corporation, and you live at your premises with the other person’s or the corporation’s consent—when you die or move out of the premises.
registered interest holder means a resident who—
(a) is the registered proprietor of the premises, or
(b) is the owner of a lot in a strata scheme, or
(c) is the proprietor of a lot in a community land scheme, or
(d) is the owner of shares in a company title scheme for the premises, or
(e) has a registered long-term lease that includes a provision that entitles the resident to at least 50% of any capital gain.
registered long-term lease means a lease registered under the Real Property Act 1900 that has a term of at least 50 years (including an option to renew) or is for the life of the lessee.
required services and facilities—see clause 5.1.
rescission notice means a notice given by you or your legal representative that says that you rescind this contract.
retirement village laws means the following, as amended or substituted from time to time—
settling-in period means the period between the date of this contract and the later of the following—
(a) 90 days after the date on which you are entitled to occupy your premises under this contract (or other relevant contract which is a residence contract for the purposes of the retirement village laws),
(b) if you occupy the premises before you are entitled to do so under the contract described in paragraph (a)—90 days after you first occupy your premises,
(c) another date that we may agree with you in writing.
Tribunal means the Civil and Administrative Tribunal of New South Wales.
variation in CPI means the difference between—
(a) the Consumer Price Index (All Groups Index) for Sydney as published by the Australian Bureau of Statistics most recently before the recurrent charges were last varied or, if the recurrent charges have never been varied, as published 12 months prior to paragraph (b), and
(b) the Consumer Price Index (All Groups Index) for Sydney as published by the Australian Bureau of Statistics most recently before the written notice of the proposed variation is given.
2 COOLING-OFF PERIOD
2.1 What is your right to terminate during the cooling-off period?
Before midnight on the seventh business day after the date you gave us a signed copy of this contract, you are able to rescind this contract by giving us a rescission notice. You waive the right to rescind if you move into your premises.
2.2 What will we pay you if you terminate this contract during the cooling-off period?
If you rescind this contract during the cooling-off period, then this contract becomes void and we must repay you all money that has been paid to us under this contract by you as soon as is reasonably practicable (and no later than 1 month) after you give us the rescission notice.
3 SETTLING-IN PERIOD
3.1 What is your right to terminate during the settling-in period?
[Delete or cross out which of the below does not apply]
[All residence right types except registered interest holders where right to occupy the premises arises under a contract other than this contract (such as a contract for sale of land)]
You may terminate this contract during the settling-in period by permanently vacating your premises.
[Registered interest holders where right to occupy the premises arises under a contract other than this contract (such as a contract for sale of land)]
You may terminate this contract during the settling-in period by—
(a) permanently vacating your premises, or
(b) giving us written notice during the settling-in period that you want to terminate this contract for any reason.
3.2 What will we charge you if you terminate during the settling-in period?
[All residence right types]
If you terminate this contract during the settling-in period, we may only charge you the following—
(a) the fair market rent, but only if you have occupied your premises,
(b) the reasonable costs incurred by us in adding, removing or altering any fixtures or fittings, or making any renovations to your premises at your request, but only if you have occupied your premises,
(c) an administration fee of not more than $200,
[Residents where the right to occupy the premises arises under this contract (delete or cross out if not applicable)]
(d) the cost of any repairs for damage to your premises in excess of fair wear and tear.
3.3 What are we required to pay you?
[Delete or cross out which of the below does not apply]
[Non-registered interest holders and registered long-term lessees]
If you terminate the contract within the settling-in period, we must refund the entry payment and any recurrent charges you paid us.
If you terminate the contract within the settling-in period, we must refund the proceeds of the sale to which you are entitled under this contract and any recurrent charges you paid us.
3.4 When are we required to pay you?
[Delete or cross out which of the below does not apply]
[Non-registered interest holders]
We must pay you the amount you are entitled to under clause 3.3 within 14 days after you terminate this contract or within such time as the Tribunal may order.
[Registered interest holders]
We must pay you the amount you are entitled to under clause 3.3 within 14 days after the date on which we receive full payment of the new entry payment, except where we are required to pay you earlier under the retirement village laws.
4 DISCLOSURE STATEMENT
4.1 What if this contract is inconsistent with the disclosure statement?
If any term of this contract (other than those which have been prescribed in the retirement village laws) is inconsistent, to your detriment, with the disclosure statement provided to you in accordance with the retirement village laws, this contract is to be interpreted (as far as practicable) as if it contained the information in the disclosure statement instead of the inconsistent term.
4.2 Can you terminate if the disclosure statement is false or misleading?
If the information in the disclosure statement is false or misleading in a material particular, you may apply to the Tribunal within 3 months of commencing occupation of your premises for an order allowing you to rescind this contract.
5 SERVICES AND FACILITIES
5.1 Meaning of required services and facilities
We must provide you with a particular service or facility which we are required to provide to the residents for the life of the village in accordance with the terms of our development consent (required services and facilities).
5.2 Can we change the services and facilities?
Other than the required services and facilities, we may add a new service or facility or reduce, withdraw or otherwise vary the services and facilities if residents pass the change by special resolution in accordance with the retirement village laws.
5.3 What optional services will we provide you?
A list of optional services is included in the list of services and facilities annexed to this contract. Unless Item F in the Financial Terms section indicates that recurrent charges include optional services, payment for these services and facilities is on a user-pays basis.
6 ALTERATIONS AND ADDITIONS
6.1 Can you alter or renovate your premises?
[Delete or cross out which of the below does not apply]
[Non-registered interest holders and registered long-term lessees]
(a) You may add, remove or alter any fixtures and fittings, or renovate your premises, but only with our prior written approval, which we will not unreasonably refuse. We may include reasonable conditions in our consent. If we do not consent to your proposal, you may apply to the Tribunal to seek an order allowing you to proceed with your proposal.
(b) Despite paragraph (a), our consent is not required to remove or alter any fixtures or fittings that were added by you unless the removal or alteration of the fixtures or fittings is likely to cause significant damage to the premises.
[All other registered interest holders]
You may add, remove or alter any fixtures and fittings, or renovate your premises, provided that you obtain any other necessary consent required from any authority such as the local council or the owners corporation (for strata schemes), company (for company title) or community association (for community land schemes).
7 REPAIRS, MAINTENANCE AND CAPITAL REPLACEMENT
7.1 Can you request repairs?
You may request us to carry out necessary repairs and maintenance to your premises if we are responsible for those repairs and maintenance under the retirement village laws or the terms of this contract.
7.2 What repairs and maintenance are we responsible for?
Subject to clause 7.3, we must maintain each item of capital for which we are responsible in a reasonable condition, having regard to the following—
(a) the age of the item,
(b) the prospective life of the item,
(c) the money paid to us by the residents under a village contract (including entry payments),
(d) the amount of money available to be used for the purpose of maintenance in accordance with the approved annual budget for recurrent charges.
7.3 What repairs and maintenance are we not responsible for?
We are not responsible for items of capital that—
(a) you own, or
(b) require repair because of damage (fair wear and tear excepted) caused by you or a person that you invited to the village, or
(c) are association property under a community land scheme, or
(d) are common property under a strata scheme.
7.4 What general obligations do you have in relation to repairs and maintenance?
(a) You must notify us of the need for maintenance to be carried out on, or the replacement of, an item of capital for which we are responsible and that is located within your premises as soon as you become aware of the need for the maintenance or replacement of the item.
(b) You must reimburse us for damage (other than fair wear and tear) caused by you or a person you invited to the village to an item of capital for which we are responsible.
(c) You must not hinder or obstruct us or a person authorised by us from carrying out capital maintenance or capital replacement for an item of capital for which we are responsible.
7.5 Who is responsible for the replacement of items of capital?
We must bear the cost of capital replacement for an item of capital for which we are responsible under the retirement village laws.
8 OPERATOR’S ACCESS TO PREMISES
8.1 When may we access the premises?
[All residence right types]
We (or anyone authorised by us) may access your premises at any reasonable time in the following circumstances—
(a) if you consent,
(b) in an emergency or if we have reasonable cause for concern about the health or safety of a person that we believe is on your premises,
(c) to carry out urgent repairs,
(d) to carry out general maintenance, but only if we have given you 7 days notice,
(e) if the Tribunal orders you to give us access,
(f) in any other circumstances that may be prescribed from time to time under the retirement village laws,
[Non-registered interest holders (delete or cross out if not applicable)]
(g) to carry out a general inspection of your premises, but only if—
(i) we have given you 7 days notice, and
(ii) a general inspection has not been carried out more than once in the immediately preceding 12 months.
9 VILLAGE RULES
9.1 How do the village rules apply?
If there are village rules—
(a) you must comply with the village rules and use your best endeavours to ensure compliance with the village rules by any person who is lawfully in your premises or who you invite to the village, and
(b) we must comply with the village rules and use our best endeavours to ensure compliance with the village rules by our residents, tenants, employees and any other person we invite to the village.
9.2 What if a village rule is inconsistent with this contract?
If a village rule is consistent with the retirement village laws but inconsistent with a term of this contract, the village rule prevails to the extent of the inconsistency.
10 GENERAL BEHAVIOUR OF OPERATOR AND RESIDENT
10.1 What are your general obligations?
You must—
(a) not interfere, or cause or permit interference, with the reasonable peace, comfort or privacy of another resident, and
(b) respect our rights and the rights of our agents and employees to work in an environment free from harassment or intimidation, and
(c) not act in a manner that adversely affects the health and safety of persons working in the village.
10.2 What are our general obligations?
We must—
(a) not interfere, or cause or permit interference, with the reasonable peace, comfort or privacy of a resident, and
(b) take all reasonable steps to ensure that all residents meet their obligations under their contracts, the village rules and the retirement village laws, so that a resident does not unreasonably interfere with the peace, comfort and quiet enjoyment of other residents, and
(c) not interfere with the right of any resident to autonomy over the resident’s personal, financial and other matters and over the resident’s possessions, and
(d) not inhibit any resident from exercising self-reliance in matters relating to the resident’s personal, domestic and financial affairs, and
(e) use our best endeavours to ensure that each resident lives in an environment free from harassment and intimidation.
11 TERMINATION
11.1 When does your right to occupy your premises end?
[Delete or cross out which of the below does not apply]
[Non-registered interest holders and non-assignable registered long-term lessees]
This contract terminates and your right to occupy your premises ends on the earliest of the following dates—
(a) the date on which you permanently vacate your premises,
(b) the date of disclaimer (for example, if we accept your renunciation of this contract),
(c) the date of the death of the last surviving resident under this contract,
(d) the date specified by the Tribunal,
(e) if we give you a notice that we are terminating this contract because it has been frustrated (for example, because the premises become uninhabitable)—the eighth day after the date specified in the notice,
(f) for non-assignable registered long-term lessees—if an exit entitlement order is made by the Secretary in relation to your premises—the date on which we pay you the amount required under the order,
(g) any earlier date of termination specified in the additional terms.
[Registered interest holders (other than registered long-term lessees)]
This contract terminates and your right to occupy your premises ends on completion of the sale of your premises.
[Assignable registered long-term lease]
Your right to occupy your premises ends on the assignment of your lease.
11.2 When can we terminate this contract?
[Delete or cross out if registered interest holder (other than registered long-term lessee)]
(a) We can only terminate this contract, for any of the following reasons, if we obtain a decision from the Tribunal to allow the termination—
(i) on the grounds of your physical or mental incapacity,
(ii) for breach of contract or a village rule,
(iii) if you are causing serious injury or damage to a part of the village, our employees or another resident,
(iv) for upgrade or change of use of the village.
(b) We may give you a notice of termination if this contract has been frustrated (that is, if your premises are, otherwise than as a result of a breach of this contract, destroyed or rendered wholly or partly uninhabitable or cease to be lawfully usable for the purpose of a residence or are appropriated or acquired by any authority by compulsory process). You may seek an order of the Tribunal preventing the termination of the contract on this basis if you consider that the premises have not been rendered wholly or partly uninhabitable (as the case may be).
12 FINDING A NEW RESIDENT WHEN YOU LEAVE
12.1 Who sets the asking new entry payment?
[Delete or cross out which of the below does not apply]
[Non-registered interest holders]
Unless the additional terms provide otherwise, the amount we ask the next resident to pay as a new entry payment will be determined by us, we may appoint an agent of our choice, and the process of finding a new resident for your premises will be handled by us.
[Registered interest holders]
You may set the asking new entry payment and, if you do, you must notify us as soon as reasonably practicable of—
(a) the amount you set as the asking new entry payment, and
(b) any changes you make to the amount you have set as the asking new entry payment.
12.2 Are you entitled to appoint a selling agent of your choice?
You may appoint a selling agent of your choice provided that the selling agent is licensed as a real estate agent in New South Wales if required by law. You may appoint us if we are eligible to be appointed.
13 ASSIGNMENT AND SUBLETTING YOUR PREMISES
13.1 Can you assign this contract?
[Delete or cross out which of the below does not apply]
[Assignable leases]
You may assign your contract by completing a deed of assignment and consent with the new resident(s) and us and a transfer of lease with the new resident(s).
[All residence right types except assignable leases]
You may not assign this contract without notifying us and obtaining our consent.
13.2 Can you sublet your premises?
[Delete or cross out which of the below does not apply]
[Registered interest holders]
(a) You may let or sublet your premises under a residential tenancy agreement provided that—
(i) the tenant is a retired person who is eligible under the retirement village laws to move into a retirement village, and
(ii) the term, together with any option to renew, is not more than 3 years, and
(iii) you have given us written particulars of—
(A) the name and age of the proposed tenant or subtenant, and
(B) the term of the proposed residential tenancy agreement, and
(C) other matters in relation to the proposed agreement as we may reasonably require, and
(iv) we have consented in writing to the residential tenancy agreement.
(b) We must apply for an order of the Tribunal if we refuse to give you consent.
[Non-registered interest holders]
You agree that you may not assign, sublet or let others move in to your premises without notifying us and obtaining our consent. This does not apply to temporary visitors and guests.
14 TEMPORARY ABSENCE
14.1 What happens if you are temporarily absent from your premises?
If you plan to be away from the village for more than 28 days, you must let us know. You will not be liable to pay recurrent charges for optional services for the days you are away after 28 days of absence.
15 CONDITION OF PREMISES ON TERMINATION
15.1 In what condition must you leave the premises?
[Delete or cross out which of the below does not apply]
[Registered interest holders]
You are not liable to pay for the cost of any improvement to your premises in excess of that required to reinstate your premises to the condition the premises were in when you commenced occupation (fair wear and tear excepted).
[Non-registered interest holders]
(a) You must leave your premises as nearly as possible in the same condition (fair wear and tear excepted) as set out in the annexed condition report, allowing (subject to the reasonable conditions of our consent) for any renovations or alterations to fixtures or fittings made with our consent. If you do not, we may require you to bear the cost of any repairs required.
(b) You are not required to refurbish your premises or pay for the cost of any improvement to your premises in excess of that required to reinstate your premises to the condition the premises were in (fair wear and tear excepted) at your entry date.
16 NOTICES
16.1 How are notices given and received?
(a) A notice or other document given to you under this contract may be given—
(i) by delivering it personally to you, by sending it by post to the residential premises occupied by you and addressed to you, or in such other manner as may be approved by the Tribunal, and
(ii) provided that it is not a termination notice, by leaving it in the mailbox at your last known address (rather than sending by post), sending it to the email address you have provided or giving it to any person apparently at or above the age of 16 years at your residential premises in the retirement village.
(b) A notice or other document given to us under this contract may be given—
(i) by delivering it personally to us, by sending it by post to our usual place of business, or in such other manner as may be approved by the Tribunal, and
(ii) provided that it is not a termination notice, by leaving it in the mailbox at our last known address (rather than sending by post), sending it to our email address or giving it to one of our employees.
(c) The retirement village laws set out the specific requirements for the giving of notices to protected persons within the meaning of the NSW Trustee and Guardian Act 2009 and to operators in receivership or administration, and those requirements also apply to this contract.
(d) A notice given to a person in accordance with this clause is treated as having been given and received—
(i) if delivered in person, by hand or by email—on the day of delivery, or
(ii) if sent by post (unless evidence sufficient to raise doubt is adduced to the contrary)—on the second business day after it was posted, or
(iii) if given in a manner approved by the Tribunal—when the Tribunal deems it to have been given and received.
(e) A party may change its address for service by giving notice of that change to each other party.
(f) A notice given to a person you have appointed as your agent to receive notices in accordance with the retirement village laws will be deemed to have been given to you if given in accordance with this clause.
17 CHANGES IN CONTRACT
17.1 Can our rights and your rights under this contract be changed?
(a) You are not obliged to agree to amend or terminate this contract and enter into a new one because of changes in legislation (unless the legislation requires the amendment or termination) or for any other reason.
(b) If we propose a change to this contract, we must pay reasonable costs for a legal practitioner of your choosing to explain the proposed change to you and to provide a certificate in accordance with the requirements of the retirement village laws.
(c) Your rights and responsibilities and our rights and responsibilities under this contract may change if the retirement village laws are amended.
18 DISPUTE RESOLUTION
18.1 How are disputes resolved?
If a dispute arises between you and us or between you and another resident, we encourage you to notify us so we can try to resolve it but you do not have to do so if you do not wish to. If there is a dispute, you may, without prior notice to us—
(a) seek information from NSW Fair Trading by visiting www.fairtrading.nsw.gov.au or calling 13 32 20, or
(b) apply to the Tribunal for an order to be made under the retirement village laws.
18.2 Where can you get information if you have a dispute?
If a dispute arises, you may seek information from NSW Fair Trading by visiting www.fairtrading.nsw.gov.au or calling 13 32 20.
ADDITIONAL TERMS
NOTE—
ANY ADDITIONAL TERMS ARE NOT REQUIRED BY LAW AND ARE NEGOTIABLE BEFORE YOU SIGN THIS CONTRACT.
Additional terms may be inserted here, but only if—
(a) they do not contravene the retirement village laws or any other law, and
(b) they are not inconsistent with the standard terms prescribed under the retirement village laws.
ANNEXURES
The following documents are annexed to this contract [tick applicable documents]—
□ a copy of the disclosure statement that we gave you (mandatory)
□ the condition report for your premises (mandatory unless your premises are not yet constructed, you are a registered interest holder or you are moving into premises with a current resident)
□ a list of services and facilities we provide (mandatory)
□ the village rules (if any) (mandatory)
□ a list of inclusions
□ a list of exclusions
□ the village site plan
□ the floor plan for your premises
□ other [specify]—
EXECUTED as an agreement/deed [delete or cross out whichever does not apply]
[Insert appropriate signing clause for the operator]
Signed by the Resident(s)
| Resident 1 | Resident 2 |
| □ I have obtained independent legal advice on this contract.□ I have decided not to obtain independent legal advice on this contract.Signature of Resident 1Print NameDateSignature of Witness (Resident 1)Print Name | □ I have obtained independent legal advice on this contract.□ I have decided not to obtain independent legal advice on this contract.Signature of Resident 2Print NameDateSignature of Witness (Resident 2)Print Name |
[Insert appropriate signing clause for any other parties if applicable]