Retirement Villages Act 2012
238AStatements to former occupants who were not registered
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238A Statements to former occupants who were not registered (1) This section applies if the operator of a retirement village— (a) refunds a former occupant’s ingoing contribution under section 238 (2); or (b) makes another payment to a former occupant of residential premises in the village under section 238 (5). (2) At the same time as the payment is made, the operator must give the former occupant a statement setting out the following and showing how the amounts were calculated: (a) the departure fee (if any) payable by the former occupant; (b) accrued or outstanding recurrent charges (if any) payable by the former occupant; (c) any amount payable by the former occupant in relation to repairs required to the residential premises under section 219 (Condition of premises on ending of residence contract); (d) any other amount payable by the former occupant under a village contract; (e) in relation to the part of a refund mentioned in section 238 (5)— the amount of the ingoing contribution of the incoming resident of the premises;
(f) the amount of the payment to the former occupant. (3) The operator of the village commits an offence if the operator does not comply with subsection (2).