176Dispute between operator and resident—application to

176 Dispute between operator and resident—application to ACAT (1) If a resident or the operator of a retirement village claims that a dispute has arisen between the resident and the operator, the resident or operator may apply to the ACAT for (and the ACAT may make) an order in relation to the dispute. Note Section 181 states some of the kinds of orders that the ACAT can make. (2) Two or more residents who claim that a dispute mentioned in subsection (1) has arisen may nominate, in accordance with any requirement prescribed by a regulation, any resident as their representative in the dispute. (3) The nominated representative may apply to the ACAT for an order in relation to the dispute, and the ACAT may make an order that applies to the residents who are represented by the nominated representative. (4) To remove any doubt, a dispute mentioned in subsection (1) includes a dispute about whether the operator is discharging the operator’s obligations under section 99 (2) (b) (Operator to respect rights of

Dispute resolution—ACAT Division 8.2