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Retirement Villages Act 2012
175ADisputes committee
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175A Disputes committee (1) The operator of a retirement village must establish a committee (a disputes committee) to resolve disputes that arise between residents and the operator. (2) The disputes committee must consist of the following members: (a) a member appointed by residents; (b) a member appointed by the operator; (c) a chair agreed upon by the members mentioned in paragraphs (a) and (b) to be independent.
Dispute resolution—disputes committee Division 8.1A