31Investigations

31 Investigations

(1)  The Director must, in accordance with Part IV of the Consumer Affairs Act 1988 , conduct such investigations as he or she considers necessary for the proper determination of an application.

(2)  The Director may, but need not, hold a hearing for the purpose of receiving evidence and representations.

(3)  In conducting an investigation, the Director –

(a) must proceed as expeditiously and with as little formality and technicality as is consistent with the requirements of the Consumer Affairs Act 1988 and the proper investigation of the matter; and

(b) is not bound by the rules of evidence and may gather information in any way that the Director considers appropriate; and

(c) may, subject to the Consumer Affairs Act 1988 and the rules of natural justice, determine the procedures to be followed.