Retirement Villages Act 2004
19Documents to be supplied to residents and tenants
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19 Documents to be supplied to residents and tenants
(1) The operator of a retirement village must, within 10 business days after a reasonable request by a resident, provide the resident with –
(a) a copy of the residence contract under which the resident entered into occupation of any residential premises in the retirement village; or
(b) a copy of the village rules that are applicable to the retirement village; or
(c) a statement of the amount to which the resident would be entitled, by way of repayment of ingoing contribution, if the resident were to cease to reside in the retirement village; or
(d) a copy of any service contract applicable to the resident.
Penalty: Fine not exceeding 100 penalty units.
(2) The operator of a retirement village must, within 10 business days after a reasonable request by a tenant, provide the tenant with a copy of the village rules that are applicable to the retirement village.
Penalty: Fine not exceeding 100 penalty units.
(3) The operator may make a reasonable charge for the provision of any document referred to in subsection (1) or (2) .