(a) may convene a meeting of residents and tenants at any time; and
(b) must convene an annual general meeting of residents and tenants not later than 30 November in each year.
(2) A representative of the operator who is authorised to speak on behalf of the operator must –
(a) attend a meeting convened under subsection (1) ; and
(b) give responses to questions put at the meeting in accordance with this section.
(3) A meeting of residents and tenants may also be convened by a residents' and tenants' committee elected under section 16(1) .
(4) A meeting is to be convened by notifying each resident and tenant at least 10 business days before the date of the meeting and the notice is to set out –
(a) the time and place of the meeting; and
(b) the business to be transacted at the meeting stating, in particular, the terms of any special resolution proposed to be put to the meeting.
(5) A notice for an annual general meeting under subsection (1) is to be accompanied by –
(a) if the retirement village was operating at any time during the previous financial year, a statement of income received from residents and tenants, and expenditure from that income, for the previous financial year; and
(b) a statement of estimates of income from residents and tenants, and expenditure from that income, for the current financial year; and
(c) a statement of estimates of income, from any source, and expenditure, for the current financial year in respect of any contingency, sinking or other reserve fund or account established for the purposes of capital replacement or improvements, irregular long-term maintenance or other similar items; and
(d) such other information as the regulations may require; and
(e) an invitation to residents and tenants –
(i) to submit written questions to the operator at least 5 business days before the date of the meeting; and
(ii) to ask any other questions at the meeting; and
(f) a balance sheet for the retirement village together with a summary expressed in clear and simple terms of the general effect of the balance sheet.
(7) The operator must ensure that any resident or tenant is afforded, on reasonable request, a reasonable opportunity to inspect a balance sheet for the retirement village, together with a summary expressed in clear and simple terms of the general effect of the balance sheet.
(8) The operator must ensure –
(a) that residents and tenants have a reasonable opportunity to put questions to the operator or his or her representative at a meeting of residents and tenants convened by the operator; and
(b) that questions submitted in writing under subsection (5)(e)(i) , or asked at a meeting, are answered –
(i) if possible, in reasonable detail at the relevant meeting; or
(ii) to the extent that compliance with subparagraph (i) is not possible, as soon as reasonably practicable after the meeting by the presentation of detailed written answers.
(9) Nothing in this section requires an operator, or the representative of an operator, to answer an unreasonable question.
(a) make any minutes kept under subsection (10) available for inspection by residents of the retirement village within 30 days after the day on which the meeting, to which the minutes relate, is held; and
(b) arrange for the minutes to be adopted at the following meeting of residents and tenants convened by the operator.
(12) In the case of a retirement village managed by a body corporate for a strata scheme, a meeting under this section may be held in conjunction with a meeting of the body corporate as required under the Strata Titles Act 1998 .
(13) If a requirement of this section is contravened, the operator is guilty of an offence.
Penalty: Fine not exceeding 200 penalty units.
(14) Where 2 or more residents or tenants are in occupation of the same residential premises in a retirement village, each of them is entitled to vote at a meeting of residents and tenants.