Step 1: Determine the correct fee category. Before making an application, the administrator must identify whether the voluntary arrangement is already accredited or not. If it is a new arrangement not previously accredited, the fee is $5,900. If the arrangement is already accredited and the application is for a variation of that accreditation, the initial fee for variation is time‑based, but note: the application for variation itself does not attract a fixed fee at the time of application; instead, the fee is charged after the work is done. However, there is still an upfront requirement? The table item 2 says the fee is due and payable when a demand for payment is made. So the variation application can be lodged without payment upfront. But the administrator must be prepared to receive a demand later. For an application relating to an existing accredited arrangement that is not a variation (e.g., renewal or transfer?), the fixed fee of $3,900 applies (item 1(b)). This interpretation is crucial: item 1(b) says “if the application is in relation to an accredited voluntary arrangement”. That covers applications other than variations (e.g., a new application by a different administrator for the same arrangement?). The instrument is unclear, so the administrator should seek guidance from the Department.
Step 2: Prepare the fee with the application. For applications attracting a fixed fee under item 1, the fee must accompany the application. The administrator should arrange payment (e.g., cheque, electronic transfer) at the same time as submitting the application documents. The instrument does not specify the method of payment; the Department’s administrative arrangements will prescribe that. Evidence of payment should be retained. If the fee cannot be paid at that time, the administrator may apply for a waiver under section 8 before or at the time of application, but the instrument does not guarantee the waiver will be granted.
Step 3: For variation applications, await the demand. For variations, no fee is due at application. The Department will perform the work and then issue a demand specifying the total fee based on the time spent ($26.60 per quarter hour per person). The administrator should request an itemised breakdown and ensure that only reasonable time is charged. If the administrator believes the time is excessive, they may dispute the amount informally, but there is no formal review right for the fee amount itself. The only avenue is to pay under protest and then apply for remission or refund.
Step 4: Pay fees on time. The fixed fees are due at the time of application, so there is no grace period. The variation fee is due when the demand is made. The administrator should pay immediately upon receipt of the demand to avoid the late‑payment penalty. The penalty accrues from the due date, not from a later reminder. Set up systems to track due dates.
Step 5: Monitor for late‑payment penalty. If a fee is paid late, the administrator should calculate the penalty using the formula: amount × 0.2 × days overdue ÷ 365. The penalty is self‑assessed; the Department may issue a notice, but the liability is automatic. Pay the original fee and the penalty together. If the penalty seems disproportionate (e.g., for a very short delay), the administrator may apply for remission.
Step 6: Consider applying for remission or refund if circumstances justify. If the fee was paid in error, if the application was withdrawn early, or if there are genuine hardship grounds, the administrator can make a written application to the Minister under section 8. The application should set out the reasons why remission or refund is appropriate. There is no prescribed form. The Minister may also act on their own initiative, but it is safer to apply. If the Minister refuses, the administrator may then exercise the right to seek review of that decision under section 9. That review will be conducted under the Act’s internal review and AAT review mechanisms. Legal advice may be needed.
Step 7: Keep records. Maintain copies of applications, payment receipts, demands for payment, correspondence with the Department, and any remission applications. The instrument does not impose a record‑keeping obligation, but such records are essential for disputing fees or penalties, and for any subsequent review.
Step 8: Plan for cost uncertainty. The time‑based variation fee is uncertain. Administrators should factor in a potential cost of several thousand dollars for a complex variation. If the cost is likely to be high, a preliminary discussion with the Department about expected hours is advisable, though not legally required.