220Making complaints

220 Making complaints (1) Any person may make a complaint in relation to: (a) an alleged contravention of this Act, the regulations, a code of practice approved or rules issued under this Act; or (b) a licensee's handling of a wager. (2) The complaint must: (a) be made in writing and, in the case of a complaint to the Commission, in the approved form; and (b) state the name and contact details of the person making the complaint; and (c) specify the ground for the complaint and the identity of the licensee or other person complained of.