211Prohibiting opening of account

211 Prohibiting opening of account (1) The Commission may, by written notice, issue a direction to a betting exchange licensee and sports bookmaker licensee prohibiting the licensee from opening an account for a person specified in the notice, if satisfied that: (a) the person is engaged in unsafe wagering or should be protected from unsafe wagering; or (b) the person demonstrates little or no understanding of (2) Before making a direction under subsection (1), the Commission must consider the following factors: (a) whether the person displays a lack of understanding of how to wager, how wagers are settled or the terms and conditions of a wager; (b) whether the person made unsuccessful complaints displaying a similar lack of understanding; (c) whether the person has multiple accounts with different licensees and has made unsuccessful complaints displaying a similar lack of understanding with those licensees; (d) whether the person displays the behaviour of a problem gambler;

Racing and Wagering Act 2024 97 (e) any other factor the Commission considers relevant. (3) A direction under subsection (1) may be made in relation to a group of licensees. (4) The direction must include the following information: (a) the name of the person whose account is not to be opened; (b) the reason for prohibiting the opening of the account; (c) the name of the licensee or licensees; (d) the action to be taken by the licensee in relation to the account. (5) A licensee who receives a notice under subsection (1) must not open an account for the person specified in the notice. Note for section 211 A person specified in the notice may apply under section 239 to NTCAT for review of the decision to issue the notice.