CTHRepealedLegislation
Quality of Care Principles 1997
Part 4Physical environment and safe systems
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Part 4—Physical environment and safe systems
Principle: Residents live in a safe and comfortable environment that ensures the quality of life and welfare of residents, staff and visitors.
| Col. 1Item | Column 2Matter Indicator | Column 3Expected Outcome |
|---|---|---|
| 4.1 | Continuous improvement | The organisation actively pursues continuous improvement |
| 4.2 | Regulatory compliance | The organisation’s management has systems in place to identify and ensure compliance with all relevant legislation, regulatory requirements, professional standards, and guidelines, about physical environment and safe systems |
| 4.3 | Education and staff development | Management and staff have appropriate knowledge and skills to perform their roles effectively |
| 4.4 | Living environment | Management of the residential care service is actively working to provide a safe and comfortable environment consistent with residents’ care needs |
| 4.5 | Occupational health and safety | Management is actively working to provide a safe working environment that meets regulatory requirements |
| 4.6 | Fire, security and other emergencies | Management and staff are actively working to provide an environment and safe systems of work that minimise fire, security and emergency risks |
| 4.7 | Infection control | An effective infection control program |
| 4.8 | Catering, cleaning and laundry services | Hospitality services are provided in a way that enhances residents’ quality of life and the staff’s working environment |
Schedule 4—Specified care and services for home care services
(section 18.6D)
Note: Subsection 18.6D(5) provides that the care and services listed in Schedule 4 are to be provided in a way that meets the standards set out in Schedule 5.