For authorities and their authorised officers, compliance with the Regulation requires strict adherence to the procedural steps set out in Part 3 and Part 4. The first step when encountering what appears to be unattended property is to determine its classification: class 1, class 2, or class 3, or an animal. This classification dictates the applicable notice period and waiting time.
For class 1 and class 2 items that the officer intends to seize under the Act’s early intervention powers, the officer must give written notice to a responsible person (or attach it to the item if a person cannot be readily identified). The notice must specify a time and date after the end of the minimum notice period. For most items, that period is three hours; for a shopping trolley whose owner has fewer than 25 trolleys, four days. The officer must then attend at the specified time and date and verify that the item is still unattended before taking possession. It is prudent to document the notice, the time it was given, and the officer’s belief at the later time.
For property that has been unattended for a longer period (7 days or more for class 1/2, 15 or 28 days for class 3), the officer may use the provisions in section 9(3). The notice must specify a time and date after a longer wait: 7 days for class 1, 4 days for class 2, and 3 or 15 days for class 3. The notice may be given before the end of the long unattendance period, but the officer must again believe the item is unattended at the specified later time. The notice must be in writing and given to a responsible person or attached to the item.
If the officer believes the responsible person may be homeless, the officer must, before taking possession, consider the Protocol for Homeless People in Public Places and any applicable authority policy. This may involve consulting a copy of the Protocol, documenting the considerations, and perhaps consulting with support services. The Regulation does not say what weight to give the Protocol, but consideration must be genuine.
After taking possession, the officer must take reasonable steps to preserve the condition of the item and protect it from damage (section 10(1)). For a vehicle, NSW Police must be notified as soon as practicable (section 10(2)). For all items, the authority must take reasonable steps to identify and notify the owner using the methods in section 13: checking microchips, labels, branding, vehicle registers, and if necessary asking police. These steps must be documented.
If the decision is to move the item to another place in the same general area rather than seize it, the officer must move it to a place reasonably likely to be found by a responsible person, or if that is not practicable, take reasonable steps to notify a responsible person of the new location (section 11). A simple shift to a nearby corner may not satisfy the requirement if it is not a place where the owner would naturally look.
When the authority decides to dispose of the property, it must comply with the relevant waiting periods. For class 3 items, before disposing, the authority must consider any police response, search the Personal Property Securities Register, notify any security interest holder, and notify the registered operator (unless already done) (section 15). The search should be performed as close to the disposal date as practical to capture recent interests.
If the property is sold, the authority may deduct the costs of sale and any fee payable for the authorised officer’s functions. Those fees must have been set by considering reasonable cost (section 21(2)). The authority must hold the remaining proceeds for the owner to claim. For class 1/2 items, the claim period is three months from sale; for class 3 items and animals, six months (section 14(2)). If no claim is made, the authority may keep the proceeds, but it should maintain records of the funds and the expiry of the claim period.
Records must be kept for each item taken into possession, including the cost of dealing with it, how and to whom it was disposed, and if sold, the proceeds and where they are kept (section 18). Good record-keeping is essential for transparency and audit.
When issuing a direction to a responsible person under the Act, the authority must ensure the required action is reasonable and proportionate (section 12(1)). The direction should specify a time for compliance: the minimum notice period, a longer period if reasonable, or if no period, a reasonable period ending after the minimum notice period. If the direction requires a plan of management, the authority should give the person enough time to prepare it.
For scheme operators of class 2 items, an authority that wishes to issue a penalty notice must first give the operator notice of the item’s location and the officer’s belief that it is unattended, and must wait the minimum notice period (three hours or four days) before issuing the notice (section 22). This precondition requires proactive notification, not just passive observation. The notice should be in writing and clearly state the location.
Authorised officers must also be aware of their authorisation boundaries. They may only act within the area of operations of the authority that appointed them, as defined in Schedule 2. A council ranger cannot seize property on a classified road under Transport for NSW’s jurisdiction unless there is an arrangement.
Finally, authorities should review the Department’s Code of Practice for Class 2 Items, as it is prescribed under section 19(2) and compliance is mandatory. The code may set out additional obligations for handling shopping trolleys and sharing service items, such as reporting requirements or storage standards.
For responsible persons and owners, compliance means responding promptly to any notice attached to property. If a notice specifies a time and date, the owner should retrieve the item before that time. If a direction to take action is received, the owner must comply within the specified period, and may challenge any requirement that appears not to be reasonable or proportionate. The owner should also monitor claim periods for any sold property; if they fail to claim proceeds within three or six months, they lose that right.