68Complaints about insanitary conditions

68 Complaints about insanitary conditions (1) A person may give a written complaint to an authorised officer alleging the existence of an insanitary condition. (2) An authorised officer must investigate a complaint given under (3) If, upon investigation, an authorised officer decides not to issue an abatement notice in relation to the alleged insanitary condition, the officer must give a written notice of that decision to the complainant, informing the complainant in addition about any available methods for settling the matter privately.