NSWIn ForceRegulation
Protection of the Environment Operations (General) Regulation 2022
157Keeping of register—certain non-scheduled activities
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#### 157 Keeping of register—certain non-scheduled activities
157 Keeping of register—certain non-scheduled activities
> > (1) A person who has management or control of non-scheduled activities set out in section 13(1)(a), (b) and (c) must keep a register of complaints made in relation to pollution arising from the activity.
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> > (2) The person must ensure the following information is recorded in the register in relation to a complaint as soon as practicable after the complaint is made—
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> > > (a) the date and time of the complaint,
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> > > (b) details of the method by which the complaint was made,
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> > > (c) particulars identifying the complainant or, if no particulars were provided, a note to that effect,
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> > > (d) a summary of the complaint,
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> > > (e) action taken to deal with the complaint, including follow-up contact with the complainant, or if no action was taken to deal with the complaint, the reason no action was taken.
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> > (3) The person must keep the record of the information in the register in relation to a complaint for at least 4 years after the complaint was made.