157Keeping of register—certain non-scheduled activities

157 Keeping of register—certain non-scheduled activities

157 Keeping of register—certain non-scheduled activities

(1) A person who has management or control of non-scheduled activities set out in section 13(1)(a), (b) and (c) must keep a register of complaints made in relation to pollution arising from the activity.

(2) The person must ensure the following information is recorded in the register in relation to a complaint as soon as practicable after the complaint is made—

(a) the date and time of the complaint,

(b) details of the method by which the complaint was made,

(c) particulars identifying the complainant or, if no particulars were provided, a note to that effect,

(d) a summary of the complaint,

(e) action taken to deal with the complaint, including follow-up contact with the complainant, or if no action was taken to deal with the complaint, the reason no action was taken.

(3) The person must keep the record of the information in the register in relation to a complaint for at least 4 years after the complaint was made.