99Form and contents of complaint

99 Form and contents of complaint (1) A complaint must— (b) include the name and contact details of the aggrieved person (the complainant); and (c) for a complaint made by an agent or representative of an aggrieved person—include the name and contact details of the agent or representative; and (d) include the name of the licensee the complaint is about (the respondent); and (e) include details of the complaint about the respondent. (2) However, the registrar may accept a complaint for consideration even if it does not comply with subsection (1). (3) If the registrar accepts a complaint for consideration and the complaint is not in writing, the registrar must require the complainant to put the complaint in writing unless there is a good reason for not doing so.