16Information provided to persons about product subgroups

16 Information provided to persons about product subgroups

For subsection 93‑5 (2) of the Act, if a person asks an insurer for information about a complying health insurance product, the insurer must give the person a copy of the private health information statement for a product subgroup of that product: (a) by post; or (b) if the person has requested that the information be provided in another manner—if reasonably practicable, in the manner requested by the person.

Note: Example: If requested by an insured person, a private health information statement may be provided in an electronic format, including via a web page.