17Exceptions to Australian Privacy Principle 9.2—Centrelink Confirmation eServices (customer confirmation and income confirmation)

#### 17 Exceptions to Australian Privacy Principle 9.2—Centrelink Confirmation eServices (customer confirmation and income confirmation) (1) For subclause 9.3 of the Australian Privacy Principles: (a) each of the following is a prescribed identifier: (i) a Customer Reference Number; (ii) a DVA file number; (iii) a DVA unique identification number; and (b) an organisation is a prescribed organisation if the organisation: (i) is a participant in the Centrelink Confirmation eServices scheme; and (ii) is included in a class of organisations set out in the table in subsection (2); and (c) the prescribed circumstance is that a prescribed organisation uses or discloses an individual’s prescribed identifier, with the individual’s consent, to access services provided under the Centrelink Confirmation eServices scheme to enquire whether the individual is entitled to receive a concession, service or assistance. (2) The classes of organisations are set out in the following table: ```html <table cellspacing="0" cellpadding="0" style="width:100%; border-collapse:collapse"><thead><tr><td colspan="2" style="border-top:1.5pt solid #000000; border-bottom:0.75pt solid #000000; padding-right:5.4pt; padding-left:5.4pt; vertical-align:top"><p class="TableHeading"><span>Classes of organisations that can use or disclose Customer Reference Numbers, DVA File Numbers and DVA unique identification numbers</span></p></td></tr><tr><td style="width:10.08%; border-top:0.75pt solid #000000; border-bottom:1.5pt solid #000000; padding-right:5.4pt; padding-left:5.4pt; vertical-align:top"><p class="TableHeading"><span>Item</span></p></td><td style="width:89.92%; border-top:0.75pt solid #000000; border-bottom:1.5pt solid #000000; padding-right:5.4pt; padding-left:5.4pt; vertical-align:top"><p class="TableHeading"><span>Class of organisation</span></p></td></tr></thead><tbody><tr><td style="width:10.08%; border-top:1.5pt solid #000000; border-bottom:0.75pt solid #000000; padding-right:5.4pt; padding-left:5.4pt; vertical-align:top"><p class="Tabletext"><span>1</span></p></td><td style="width:89.92%; border-top:1.5pt solid #000000; border-bottom:0.75pt solid #000000; padding-right:5.4pt; padding-left:5.4pt; vertical-align:top"><p class="Tabletext"><span>Organisations that provide healthcare services or healthcare products, including any of the following:</span></p><p class="Tablea"><span>(a) hospitals;</span></p><p class="Tablea"><span>(b) providers of hearing products and hearing services;</span></p><p class="Tablea"><span>(c) providers of disability support services;</span></p><p class="Tablea"><span>(d) providers of counselling and mental health services;</span></p><p class="Tablea"><span>(e) providers of drug treatment and rehabilitation services.</span></p></td></tr><tr><td style="width:10.08%; border-top:0.75pt solid #000000; border-bottom:0.75pt solid #000000; padding-right:5.4pt; padding-left:5.4pt; vertical-align:top"><p class="Tabletext"><span>2</span></p></td><td style="width:89.92%; border-top:0.75pt solid #000000; border-bottom:0.75pt solid #000000; padding-right:5.4pt; padding-left:5.4pt; vertical-align:top"><p class="Tabletext"><span>Organisations that are education providers, including any of the following:</span></p><p class="Tablea"><span>(a) pre</span><span>‑</span><span>schools, primary schools and secondary schools;</span></p><p class="Tablea"><span>(b) providers of childcare services;</span></p><p class="Tablea"><span>(c) universities, TAFE, community colleges and other tertiary education providers;</span></p><p class="Tablea"><span>(d) adult education providers;</span></p><p class="Tablea"><span>(e) organisations that provide administrative services to education providers.</span></p></td></tr><tr><td style="width:10.08%; border-top:0.75pt solid #000000; border-bottom:0.75pt solid #000000; padding-right:5.4pt; padding-left:5.4pt; vertical-align:top"><p class="Tabletext"><span>3</span></p></td><td style="width:89.92%; border-top:0.75pt solid #000000; border-bottom:0.75pt solid #000000; padding-right:5.4pt; padding-left:5.4pt; vertical-align:top"><p class="Tabletext" style="page-break-inside:avoid; page-break-after:avoid"><span>Organisations that provide any of the following:</span></p><p class="Tablea" style="page-break-inside:avoid; page-break-after:avoid"><span>(a) electricity;</span></p><p class="Tablea" style="page-break-inside:avoid; page-break-after:avoid"><span>(b) gas;</span></p><p class="Tablea" style="page-break-inside:avoid; page-break-after:avoid"><span>(c) water;</span></p><p class="Tablea" style="page-break-inside:avoid; page-break-after:avoid"><span>(d) telecommunications services;</span></p><p class="Tablea" style="page-break-inside:avoid; page-break-after:avoid"><span>(e) broadband internet services.</span></p></td></tr><tr><td style="width:10.08%; border-top:0.75pt solid #000000; border-bottom:0.75pt solid #000000; padding-right:5.4pt; padding-left:5.4pt; vertical-align:top"><p class="Tabletext"><span>4</span></p></td><td style="width:89.92%; border-top:0.75pt solid #000000; border-bottom:0.75pt solid #000000; padding-right:5.4pt; padding-left:5.4pt; vertical-align:top"><p class="Tabletext"><span>Organisations that provide passenger rail services.</span></p></td></tr><tr><td style="width:10.08%; border-top:0.75pt solid #000000; border-bottom:0.75pt solid #000000; padding-right:5.4pt; padding-left:5.4pt; vertical-align:top"><p class="Tabletext"><span>5</span></p></td><td style="width:89.92%; border-top:0.75pt solid #000000; border-bottom:0.75pt solid #000000; padding-right:5.4pt; padding-left:5.4pt; vertical-align:top"><p class="Tabletext"><span>Organisations that provide motor vehicle roadside assistance services.</span></p></td></tr><tr><td style="width:10.08%; border-top:0.75pt solid #000000; border-bottom:0.75pt solid #000000; padding-right:5.4pt; padding-left:5.4pt; vertical-align:top"><p class="Tabletext"><span>6</span></p></td><td style="width:89.92%; border-top:0.75pt solid #000000; border-bottom:0.75pt solid #000000; padding-right:5.4pt; padding-left:5.4pt; vertical-align:top"><p class="Tabletext"><span>Organisations that provide trustee services.</span></p></td></tr><tr><td style="width:10.08%; border-top:0.75pt solid #000000; border-bottom:0.75pt solid #000000; padding-right:5.4pt; padding-left:5.4pt; vertical-align:top"><p class="Tabletext"><span>7</span></p></td><td style="width:89.92%; border-top:0.75pt solid #000000; border-bottom:0.75pt solid #000000; padding-right:5.4pt; padding-left:5.4pt; vertical-align:top"><p class="Tabletext"><span>Organisations that provide welfare services, including any of the following:</span></p><p class="Tablea"><span>(a) advocacy organisations;</span></p><p class="Tablea"><span>(b) organisations that provide assistance to:</span></p><p class="Tablei"><span>(i) elderly persons; or</span></p><p class="Tablei"><span>(ii) disabled persons; or</span></p><p class="Tablei"><span>(iii) immigrants and refugees; or</span></p><p class="Tablei"><span>(iv) Indigenous Australians; or</span></p><p class="Tablei"><span>(v) families; or</span></p><p class="Tablei"><span>(vi) children; or</span></p><p class="Tablei"><span>(vii) persons impacted by domestic violence; or</span></p><p class="Tablei"><span>(viii) homeless persons; or</span></p><p class="Tablei"><span>(ix) prisoners.</span></p></td></tr><tr><td style="width:10.08%; border-top:0.75pt solid #000000; border-bottom:0.75pt solid #000000; padding-right:5.4pt; padding-left:5.4pt; vertical-align:top"><p class="Tabletext"><span>8</span></p></td><td style="width:89.92%; border-top:0.75pt solid #000000; border-bottom:0.75pt solid #000000; padding-right:5.4pt; padding-left:5.4pt; vertical-align:top"><p class="Tabletext"><span>Organisations that provide free or subsidised social housing, facilities management services, mortgages or accommodation services to any of the following:</span></p><p class="Tablea"><span>(a) socially or economically disadvantaged persons;</span></p><p class="Tablea"><span>(b) elderly persons;</span></p><p class="Tablea"><span>(c) disabled persons;</span></p><p class="Tablea"><span>(d) Indigenous Australians.</span></p></td></tr><tr><td style="width:10.08%; border-top:0.75pt solid #000000; border-bottom:0.75pt solid #000000; padding-right:5.4pt; padding-left:5.4pt; vertical-align:top"><p class="Tabletext"><span>9</span></p></td><td style="width:89.92%; border-top:0.75pt solid #000000; border-bottom:0.75pt solid #000000; padding-right:5.4pt; padding-left:5.4pt; vertical-align:top"><p class="Tabletext" style="page-break-inside:avoid; page-break-after:avoid"><span>Organisations that provide legal aid services, including any of the following:</span></p><p class="Tablea" style="page-break-inside:avoid; page-break-after:avoid"><span>(a) legal aid organisations operated by the Commonwealth government, or the government of a State or Territory;</span></p><p class="Tablea" style="page-break-inside:avoid; page-break-after:avoid"><span>(b) legal practitioners who provide services for or on behalf of legal aid organisations;</span></p><p class="Tablea" style="page-break-inside:avoid; page-break-after:avoid"><span>(c) a court of the Commonwealth, a State or a Territory.</span></p></td></tr><tr><td style="width:10.08%; border-top:0.75pt solid #000000; border-bottom:0.75pt solid #000000; padding-right:5.4pt; padding-left:5.4pt; vertical-align:top"><p class="Tabletext"><span>10</span></p></td><td style="width:89.92%; border-top:0.75pt solid #000000; border-bottom:0.75pt solid #000000; padding-right:5.4pt; padding-left:5.4pt; vertical-align:top"><p class="Tabletext"><span>Organisations that provide services on behalf of local government.</span></p></td></tr><tr><td style="width:10.08%; border-top:0.75pt solid #000000; border-bottom:1.5pt solid #000000; padding-right:5.4pt; padding-left:5.4pt; vertical-align:top"><p class="Tabletext"><span>11</span></p></td><td style="width:89.92%; border-top:0.75pt solid #000000; border-bottom:1.5pt solid #000000; padding-right:5.4pt; padding-left:5.4pt; vertical-align:top"><p class="Tabletext"><span>Organisations that provide any of the following:</span></p><p class="Tablea"><span>(a) financial planning services;</span></p><p class="Tablea"><span>(b) financial products and services (including brokers);</span></p><p class="Tablea"><span>(c) insurance products and services;</span></p><p class="Tablea"><span>(d) banking services and loans as a credit union;</span></p><p class="Tablea"><span>(e) subsidised or reduced interest loans.</span></p></td></tr></tbody></table> ```