VICIn ForceAct
Privacy and Data Protection Act 2014
65BInformal resolution
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65B Informal resolution
(1) If the Information Commissioner determines that it is reasonably possible to resolve a complaint informally, the Information Commissioner must take reasonable steps to resolve the complaint.
(2) If the complaint is resolved informally, the Information Commissioner must record the outcome in writing.
(3) A complainant may take no further action under this Act in relation to the subject matter of a complaint that is resolved informally.