The applicant and submitters strongly identified that the framework provided by the ISG also provides a number of important safeguards to protect the interests of the individuals concerned.
In particular, organisations implementing the ISG are required to develop an appendix detailing how the ISG will be applied in their organisation. Appendices form an attachment to the ISG and contain information about the organisation, case studies and resources to ensure employees and volunteers understand how to appropriately share information under the ISG in the context of their own work environment. The Office of the Guardian for Children and Young People (South Australia) has produced guidance to assist organisations in drafting an appendix. [9] That office may provide assistance to organisations in developing an appendix and an Information Sharing Advisor position has been established to provide support and monitor implementation.
SACOSS considered that the development of an ISG appendix ensures that attention is given to seeking informed consent, keeping appropriate records, exchanging information in a secure manner and the promotion of privacy. SA Health identified that the procedures built into the ISG ‘encourage service providers to work with children, young people and their families by seeking their consent in a proactive way.’ Whilst Anglicare SA noted that the ‘ISG promotes privacy and client consent while at the same time facilitates inter-agency information sharing in an appropriate manner within a client centred approach.’