Point to Point Transport (Taxis and Hire Vehicles) Regulation 2017
23Information to be made available to hirer by booking service provider
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23 Information to be made available to hirer by booking service provider
23 Information to be made available to hirer by booking service provider
(1) Information about a taxi or hire vehicle that is booked by the provider of a booking service, and about the driver of the taxi or vehicle, must be made available to the person who books the service.
(2) The information provided must be sufficient to enable the proposed passenger to identify the vehicle and the driver.
(3) If the booking is made for a wheelchair accessible hire vehicle or wheelchair accessible taxi, the proposed passenger must be notified of the estimated time of arrival of the vehicle at the nominated collection point within a reasonable time before that arrival.
(4) This safety standard is specified for the provider of a booking service.