414Form of complaints

414 Form of complaints (1) A complaint must— (a) be in writing; and (b) include the name and address of the person making the complaint (the complainant); and (c) identify the conduct complained about. (2) However, the territory planning authority— (a) may accept a complaint for consideration even if it does not comply with subsection (1); and (b) must accept a complaint for consideration even if it does not comply with subsection (1) if the complaint is notice given under the Building Act 2004, section 50A (Notification by certifier of possible noncompliant site work). (3) If the territory planning authority accepts a complaint that is not in writing, the authority must ask the complainant to put the complaint in writing unless there is a good reason for not doing so.