Pawnbrokers and Second-hand Dealers Regulation 2026
23Redemption of pawned goods
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23 Redemption of pawned goods
23 Redemption of pawned goods
(1) For the Act, section 29(6), the identity of the person (the customer) attempting to redeem pawned goods from a licensee’s premises may be ascertained—
(a) if the customer produces the pawn ticket for the goods—by the customer reproducing the signature shown on the ticket in the presence of the licensee or an employee of the licensee, or
(b) otherwise—in accordance with subsection (2) or (3).
(2) If the customer purports to be the owner of the goods, the customer must give the licensee—
(a) evidence of the customer’s identity of a kind specified in section 16(1), and
(b) a declaration stating the customer is the owner of the goods.
(3) If the customer does not purport to be the owner of the goods, the customer must give the licensee—
(a) written notice, signed by the owner of the goods, that—
(i) specifies the name and address of the owner, and
(ii) authorises the goods to be collected by the customer, or
(b) evidence reasonably sufficient to prove—
(i) the death or incapacity of the owner, or
(ii) the owner’s inability to sign an authority.