Passenger Transport Services Regulations 2023
38Powers in relation to fares
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38 Powers in relation to fares
[Regulation 38 Substituted by S.R. 2025, No. 65, Applied:10 Dec 2025]
(1) In this regulation –
revenue protection device means a device that is used to electronically read or scan a ticket or contactless payment method to determine whether that ticket or contactless payment method has been validly used to pay a fare in relation to a journey on a vehicle being used to provide a regular passenger service.
(2) An authorised officer may exercise any of the following powers in relation to a passenger on or in a vehicle being used to provide a passenger transport service:
(a) to require the passenger to produce evidence that entitles the passenger to travel on the vehicle –
(i) at that time; and
(ii) for the journey that the person has made or is apparently making;
(b) if the passenger seeks to travel on a fare at a concession rate, to require the passenger to show evidence that the passenger is eligible to travel at the concession rate;
(c) if the authorised officer reasonably believes that the passenger has not paid the correct fare for the journey that the passenger has made or is apparently making, to require that passenger to pay –
(i) that fare; or
(ii) if applicable, the amount of that fare that is outstanding.
(3) For the purposes of subregulation (2)(a) , producing evidence in relation to a journey includes –
(a) producing a valid ticket or pass that entitles the passenger to travel on the vehicle at that time and for that journey; and
(b) doing everything reasonably necessary to allow the authorised officer to use a revenue protection device on a contactless payment method purported to have been used to pay the fare in relation to the journey.