Passenger Transport Services Regulations 2023
19Obligation to accept hire or pick up passengers
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19 Obligation to accept hire or pick up passengers
(1) Subject to the lawful exercise of powers under Division 2 of Part 4 , the driver of a taxi, when providing a taxi service must accept a hiring while the taxi is in a taxi zone within the taxi area specified on the taxi licence for the taxi –
(a) whether or not the taxi is occupying at the time of the hiring the foremost space within that zone; and
(b) if the taxi is a wheelchair-accessible taxi, whether or not the hiring includes the transport of a person in a wheelchair, subject to regulation 20 .
Penalty: Fine not exceeding 5 penalty units.
(2) Subject to the lawful exercise of powers under Division 2 of Part 4 , and the safety restrictions under regulation 21 , the driver of a vehicle providing a regular passenger service must stop the vehicle providing the service, if safe to do so, and pick up any person indicating to the driver that the person wishes to travel on the vehicle.
Penalty: Fine not exceeding 10 penalty units.