64Comcare’s power to request the provision of information

64  Comcare’s power to request the provision of information

 (1) If Comcare has received a claim and is satisfied that the claimant:

 (a) has information or a document that is relevant to the claim; or

 (b) may obtain such information or a copy of such a document without unreasonable expense or inconvenience;

Comcare may, by notice in writing given to the claimant, request the claimant to give that information or a copy of that document to Comcare within 28 days after the date of the notice or within such further period (if any) as Comcare, on the request of the claimant, allows.

 (2) If a claimant refuses or fails, without reasonable excuse, to comply with a notice under subsection (1), Comcare may refuse to deal with the claim until the claimant gives Comcare the information, or a copy of the document, specified in the notice.