13Expectations—provider will ensure mechanisms to report and make complaints about certain material

13 Expectations—provider will ensure mechanisms to report and make complaints about certain material

Core expectation (1) The provider of the service will ensure that the service has clear and readily identifiable mechanisms that enable end‑users to report, and make complaints about, any of the following material provided on the service: (a) cyber‑bullying material targeted at an Australian child; (b) cyber‑abuse material targeted at an Australian adult; (c) a non‑consensual intimate image of a person; (d) class 1 material; (e) class 2 material; (f) material that promotes abhorrent violent conduct; (g) material that incites abhorrent violent conduct; (h) material that instructs in abhorrent violent conduct; (i) material that depicts abhorrent violent conduct. Additional expectation (2) The provider of the service will ensure that the service has clear and readily identifiable mechanisms that enable any person ordinarily resident in Australia to report, and make complaints about, any of the following material provided on the service: (a) cyber‑bullying material targeted at an Australian child; (b) cyber‑abuse material targeted at an Australian adult; (c) a non‑consensual intimate image of a person; (d) class 1 material; (e) class 2 material; (f) material that promotes abhorrent violent conduct; (g) material that incites abhorrent violent conduct; (h) material that instructs in abhorrent violent conduct; (i) material that depicts abhorrent violent conduct.