10Additional expectation—provider will consult and cooperate with other service providers to promote safe use

10 Additional expectation—provider will consult and cooperate with other service providers to promote safe use

(1) The provider of the service will take reasonable steps to:

(a) consult and cooperate with providers of other services; and

(b) ensure consultation and cooperation occurs between all relevant services provided by that provider, in order to promote the ability of end‑users to use all of those services in a safe manner.

Examples of reasonable steps that could be taken (2) Without limiting subsection (1), reasonable steps for the purposes of that subsection could include the following: (a) working with other service providers and between all relevant services provided by a service provider to detect high volume, cross‑platform attacks (also known as volumetric or ‘pile‑on’ attacks); (b) sharing information with other service providers and between all relevant services provided by a service provider on material or activity on the service that is unlawful or harmful, for the purpose of preventing and dealing with such material or activity.