Online Safety Act 2021
43Commissioner may refuse to investigate certain matters
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43 Commissioner may refuse to investigate certain matters
(1) If: (a) a person has made a complaint under section 38, 39 or 40; and (b) the complaint is about a particular matter; and (c) the person could have made a complaint about the matter under: (i) an industry code registered under Division 7 of Part 9; or (ii) an industry standard determined under Division 7 of Part 9; the Commissioner may refuse to investigate the matter. (2) Subsection (1) does not, by implication, limit the circumstances in which the Commissioner may refuse to investigate a matter.