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Online Safety Act 2021
38Complaints about class 1 material or class 2 material
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#### 38 Complaints about class 1 material or class 2 material
(1) If a person has reason to believe that end‑users in Australia can access:
(a) class 1 material that is provided on:
(i) a particular social media service; or
(ii) a particular relevant electronic service; or
(iii) a particular designated internet service; or
(b) class 2 material that is covered by paragraph 107(1)(a), (b), (c), (d) or (e) and provided on:
(i) a particular social media service; or
(ii) a particular relevant electronic service; or
(iii) a particular designated internet service;
the person may make a complaint to the Commissioner about the matter.
(2) If a person has reason to believe that:
(a) end‑users in Australia can access class 2 material that is covered by paragraph 107(1)(f), (g), (h), (i), (j), (k) or (l) and provided on:
(i) a particular social media service; or
(ii) a particular relevant electronic service; or
(iii) a particular designated internet service; and
(b) access to the material is not subject to a restricted access system;
the person may make a complaint to the Commissioner about the matter.