32Referral of complaint to complaints entity

32 Referral of complaint to complaints entity (1) If a complaint is made to the Ombudsman about a matter that could be the subject of a complaint under an Act to a complaints entity, the Ombudsman: (a) if the complaints entity is the Children's Commissioner and the complaint does not relate to a matter mentioned in section 24(1)(b) of the Children's Commissioner Act 2013 – must refer the complaint to the Children's Commissioner; or (b) otherwise – may refer the complaint to the complaints entity. (2) The Ombudsman must give written notice of the referral to: (a) the complainant; and (b) the public authority the subject of the complaint; and (c) if the Ombudsman has given notice under section 47 to the responsible Minister – that Minister.