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Ombudsman Act 2009
23Making complaint about administrative action
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23 Making complaint about administrative action (1) A complaint about administrative action of a public authority must be made to the Ombudsman. (2) The complaint may be made orally or in writing. (3) However, the Ombudsman may require the complaint to be made in writing.
Ombudsman Act 2009 15 (4) In addition, the Ombudsman may require the complaint to be made or verified by statutory declaration.