Ombudsman Act 2009
21Who may make complaint
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21 Who may make complaint (1) A complaint about administrative action of a public authority or conduct of a police officer may be made by: (a) a person aggrieved by the action or conduct; or (b) a person representing a person aggrieved by the action or conduct; or (c) a third party or a person representing a third party. (2) However, a police officer or person representing a police officer may make a complaint about conduct of a police officer only if the conduct: (a) constitutes an offence punishable by imprisonment; or (b) is likely to bring the Police Force into disrepute or diminish public confidence in it. (3) In addition, a third party may make a complaint only if: (a) the complaint raises a substantive issue; or (b) the party has first-hand evidence about the subject matter of the complaint. Example for subsection (3)(b) An independent bystander who witnesses a police officer's conduct.