18Ombudsman to deal with complaint referred by complaints

18 Ombudsman to deal with complaint referred by complaints entity (1) The Ombudsman must deal with a referred complaint as if the complaint about the matter had been made under this Act. (2) In this section: deal with, a complaint, includes declining to deal with, or discontinuing to deal with, a complaint as mentioned in section 33 or 67.

Ombudsman Act 2009 13 referred complaint means a complaint about a matter referred to the Ombudsman by a complaints entity under the Act under which the entity has responsibility for the investigation or review of the matter.