Ombudsman Act 2009
10Functions
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10 Functions (1) The Ombudsman's functions are: (a) to investigate, and deal with complaints about, administrative actions of public authorities; and (b) to consider the administrative practices and procedures of public authorities whose actions are being investigated, or dealt with on complaint, and to make recommendations to authorities: (i) about appropriate ways of addressing the effects of inappropriate administrative actions; or (ii) for the improvement of their practices and procedures; and (c) to consider the administrative practices and procedures of public authorities generally and to make recommendations or provide information or other help to the authorities for the improvement of their practices and procedures; and (d) to investigate, and deal with complaints about, conduct of police officers; and (e) to consider and prepare reports on investigations of the conduct of police officers and to make recommendations about action that should be taken in relation to them; and (f) to perform other functions conferred on the Ombudsman under this or another Act. (2) The Ombudsman's functions under subsection (1) do not extend to a matter for which the Children's Commissioner is authorised to conduct an investigation under the Children's Commissioner Act 2013.