29Information to complainant on investigation

29 Information to complainant on investigation

(1)  Where the Ombudsman carries out an investigation on a complaint made under this Act, he shall inform the complainant, in such manner and at such time as he thinks appropriate, of the result of the investigation.

(2)  Where the Ombudsman has made a recommendation under section 28 (2) and it appears to him that no appropriate steps have been taken within a reasonable time of the making of the recommendation, the Ombudsman shall inform the complainant of the recommendation and may make such comments on it as he thinks fit.