18Complaints by persons detained in custody

18 Complaints by persons detained in custody

Where a person is detained in custody and informs the person in whose custody he is detained, or another person performing duties in connection with his detention, that he wishes to make a complaint to the Ombudsman, it is the duty of the person so informed –

(a) to take all steps necessary to facilitate the making of the complaint, including the provision of an unsealed envelope; and

(b) without delay, to send to the Ombudsman, unopened, the sealed envelope containing the complaint.