CTHIn ForceAct
Ombudsman Act 1976
21AFInitial receipt of complaint
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#### 21AF Initial receipt of complaint
On receiving a complaint against a higher education provider, the National Student Ombudsman may:
(a) inform the higher education provider of the nature of the complaint; and
(b) make inquiries under section 21AZ, or give a notice under section 21AZA, in relation to the higher education provider.