20SAPowers to conduct inspections and audits

20SA Powers to conduct inspections and audits

The Private Health Insurance Ombudsman may: (a) at any reasonable time of the day, enter: (i) a place occupied by a private health insurer or private health insurance broker; or (ii) a place occupied by a person predominantly for the purpose of performing services for, or on behalf of, a private health insurer or private health insurance broker; or (iii) a place where documents or other records relating to a private health insurer, a private health insurance broker or the carrying on of health insurance business are kept; and (b) may exercise the following powers in relation to the place: (i) the power to inspect any documents or other records to verify evidence provided in relation to a complaint made under Division 3; (ii) the power to take extracts from, or make copies of, any such document or other record.

Note: See also sections 20ZHA and 20ZHB.