CTHIn ForceAct
Ombudsman Act 1976
20HInitial receipt of complaint
Start here
Get a plain-English read of 20H
Turn the raw legal text into a practical explanation grounded in Ombudsman Act 1976.
#### 20H Initial receipt of complaint
On receiving a complaint, the Private Health Insurance Ombudsman may:
(a) inform the subject of the complaint of the nature of the complaint; and
(b) request or require information from the subject under Division 6.