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Ombudsman Act 1976
20EWho may make a complaint
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#### 20E Who may make a complaint
(1) A complaint may be made to the Private Health Insurance Ombudsman by any of the following:
(a) a person who is, or was at the time of the incident to which the complaint relates, insured or seeking to be insured under a private health insurance policy;
(b) a private health insurer;
(c) a health care provider;
(d) a private health insurance broker.
> Note: Section 7 also deals with making complaints. For the application of section 7 to the Private Health Insurance Ombudsman, see section 20ZK.
(2) A complaint may be made by a person on behalf of a person mentioned in subsection (1).