19TDuty to accord procedural fairness

#### 19T Duty to accord procedural fairness The Postal Industry Ombudsman must comply with the rules of procedural fairness when exercising a power under this Act. > Note: Example 1: If the Postal Industry Ombudsman sets out a critical opinion of a person in a report under section 19V, he or she must give that person an opportunity to appear and make submissions to him or her (see subsection 8(5)). > Note: Example 2: The Postal Industry Ombudsman must accord procedural fairness to a person if he or she sets out a critical opinion of the person: (a) in disclosing information, or making a statement, under subsection 35A(1); or (b) in referring to an investigation in a report under section 19X.