7Marketing and advertising

7 Marketing and advertising

An NVR registered training organisation must ensure any advertisements or marketing materials published or disseminated by the organisation, a third party or an expert engaged by the organisation:

include the organisation’s registration code or a link to the part of the National Register where the organisation’s registration code is located;
where the advertisements or marketing materials refer to the organisation’s services – accurately represent those services, including by distinguishing the types of training and assessment that will result in the issuance of AQF certification documentation from any other training and assessment delivered by the organisation or a third party;
include accurate information regarding any financial support arrangements available in respect of the services referred to in the advertisements or marketing materials; and
do not refer to or imply a connection with another person unless the consent of that person has been obtained.

Note: Section 2C of the Acts Interpretation Act 1901 provides that the term “person” includes a body politic or corporate as well as an individual.

Where the advertisements or marketing materials refer to a training product, an NVR registered training organisation must ensure the advertisements or marketing materials:

include the code and title of the training product as published on the National Register;
accurately represent the training products on the organisation’s scope of registration;
only refer to a training product that is no longer current while it remains on the organisation’s scope of registration and new enrolments are permitted; and
only represent that completion of a training product will lead to a licensed or regulated outcome where this has been confirmed by the relevant industry regulator.



Where advertisements or marketing materials refer to services that an NVR registered training organisation has engaged an expert or third party to deliver – the organisation must ensure the advertisements or marketing materials identify which services will be delivered by the expert or third party, including where an expert or third party is:

  recruiting prospective VET students on behalf of the organisation; or
  delivering training and assessment on behalf of the organisation.