65Incentives or State or Territory contributions not to be withheld or refused if investor fails or refuses to accept other services

65 Incentives or State or Territory contributions not to be withheld or refused if investor fails or refuses to accept other services

(1) This section applies if: (a) an approved participant is required to pass on all or part of an incentive or State or Territory contribution to an investor under an arrangement; and (b) the arrangement is expressed to be subject to a term that the investor must use a tenancy management service (or any similar, or other, service) that is provided by the approved participant or another person specified by the approved participant; and (c) the investor fails, or refuses, to use the service. (2) The approved participant: (a) must comply with the requirement to pass on the incentive or contribution as if the term were not included in the arrangement; and (b) must not terminate the arrangement only because the investor fails, or refuses, to use the service.