25Power to request information from institutions

25  Power to request information from institutions  (1) If a person has applied for redress and either:  (a) the application identifies a particular participating institution or partly‑participating institution as being involved in the abuse of the person; or  (b) the Operator has reasonable grounds to believe that a participating institution or partly‑participating institution may be responsible for the abuse of the person; then the Operator must request the institution to give any information that may be relevant to the application to the Operator. Note: The request for information may be accompanied by information that has been disclosed by the applicant or another institution in relation to the application.  (2) If a person has applied for redress and the Operator has reasonable grounds to believe that a participating institution or partly‑participating institution has information that may be relevant to determining the application, then the Operator may request the institution to give the information to the Operator. Note: The request for information may be accompanied by information that has been disclosed by the applicant or another institution in relation to the application.  (3) The request under subsection (1) or (2) must be made by written notice given to the institution.  (4) The notice must specify:  (a) the nature of the information that is requested to be given; and  (b) how the institution is to give the information to the Operator; and  (c) the period (the production period) within which the institution is requested to give the information to the Operator; and  (d) that the notice is given under this section.  (5) The production period must be at least:  (a) if the Operator considers the application is urgent—4 weeks; and  (b) otherwise—8 weeks; beginning on the date of the notice.  (6) The Operator may, by notice to the institution, extend the production period if the Operator considers it appropriate to do so.  (7) An extension under subsection (6) may be given:  (b) on a request made by the institution under subsection (8).  (8) The institution may request the Operator to extend the production period. The request must:  (a) be made before the end of the production period; and