27Tariff contracts between customers and retailers

27 Tariff contracts between customers and retailers

(1)  Subject to this section, if a tariff contract between a customer and a retailer applies in relation to premises immediately before the commencement day –

(a) the tariff contract is terminated on the commencement day; and

(b) a standard retail contract in relation to the premises is to be taken to be entered into, on the commencement day, between the customer and the retailer; and

(c) a security deposit, within the meaning of the tariff customer regulations, paid by the customer in relation to the premises is to be taken to be a security deposit under theNational Energy Retail Rules that is provided by the customer in accordance with a requirement of the retailer made in accordance with those Rules; and

(d) a direct debit authorisation, given by the customer in relation to the tariff contract, that is in force immediately before the commencement day is to be taken, except to the extent that it relates to a period before the commencement day, to be a direct debit authorisation given for the purposes of the standard retail contract; and

(e) a payment plan entered into by the customer in relation to the tariff contract is to be taken, except to the extent that the plan relates to a period before the commencement day, to be a payment plan entered into under the standard retail contract; and

(f) the amount of any payment in advance paid by the customer, before the commencement day, in relation to the premises may be applied by the retailer after that day to satisfy a liability of the customer, in relation to the premises, that arose before or after that day; and

(g) a requirement, under the tariff contract, to make a payment in advance, which requirement would, but for the tariff contract being terminated under this section, arise after the commencement day, is to be taken to be a requirement in force under the standard retail contract.

(2)  Despite subsection (1) , if a matter, relating to a tariff contract to which a customer was a party, was the subject of a complaint made, or a dispute entered into, under the contract before the commencement day, the matter is to continue to be dealt in accordance with that contract as if the contract continued to have effect.

(3)  Despite , after the commencement day –