National Energy Retail Law (Queensland)
sec.66Obligation to provide customer connection services
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sec.66 Obligation to provide customer connection services
A distributor must, subject to and in accordance with the energy laws, provide customer connection services for the premises of a customer— who requests those services; and whose premises are connected, or who is seeking to have those premises connected, to the distributor’s distribution system. The Rules may provide that a retailer may arrange customer connection services. The customer connection services must be provided to a customer in accordance with the relevant customer connection contract. This section is a civil penalty provision. (sec.66-ssec.1) A distributor must, subject to and in accordance with the energy laws, provide customer connection services for the premises of a customer— who requests those services; and whose premises are connected, or who is seeking to have those premises connected, to the distributor’s distribution system. The Rules may provide that a retailer may arrange customer connection services. (sec.66-ssec.2) The customer connection services must be provided to a customer in accordance with the relevant customer connection contract. This section is a civil penalty provision.
- (a) who requests those services; and
- (b) whose premises are connected, or who is seeking to have those premises connected, to the distributor’s distribution system.