QLDIn ForceAct
National Energy Retail Law (Queensland)
sec.47General principle regarding de‐energisation (or disconnection) of premises of hardship customers
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sec.47 General principle regarding de‐energisation (or disconnection) of premises of hardship customers
A retailer must give effect to the general principle that de-energisation (or disconnection) of premises of a hardship customer due to inability to pay energy bills should be a last resort option.