National Energy Retail Law (Queensland)
sec.40Record of explicit informed consent
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sec.40 Record of explicit informed consent
A retailer must— create a record of each explicit informed consent required by this Division and provided by a small customer; and retain the record for at least 2 years. The record must be in such a format and include such information as will enable— the AER to verify the retailer’s compliance with the relevant requirements of this Part and the Rules relating to explicit informed consent; and the retailer to answer enquiries from a small customer relating to the customer’s explicit informed consent. A retailer must, on request by a small customer and at no charge, provide the customer with access to a copy of the record of any explicit informed consent given by the customer and then retained by the retailer. (sec.40-ssec.1) A retailer must— create a record of each explicit informed consent required by this Division and provided by a small customer; and retain the record for at least 2 years. (sec.40-ssec.2) The record must be in such a format and include such information as will enable— the AER to verify the retailer’s compliance with the relevant requirements of this Part and the Rules relating to explicit informed consent; and the retailer to answer enquiries from a small customer relating to the customer’s explicit informed consent. (sec.40-ssec.3) A retailer must, on request by a small customer and at no charge, provide the customer with access to a copy of the record of any explicit informed consent given by the customer and then retained by the retailer.
- (a) create a record of each explicit informed consent required by this Division and provided by a small customer; and
- (b) retain the record for at least 2 years.
- (a) the AER to verify the retailer’s compliance with the relevant requirements of this Part and the Rules relating to explicit informed consent; and
- (b) the retailer to answer enquiries from a small customer relating to the customer’s explicit informed consent.