National Energy Retail Law (Queensland)
sec.38Requirement for explicit informed consent for certain transactions
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sec.38 Requirement for explicit informed consent for certain transactions
A retailer must obtain the explicit informed consent of a small customer for the following transactions: except as provided by sections 103 (7) , 105 (8) and under Part 6 , the transfer of the customer to the retailer from another retailer; the entry by the customer into a market retail contract with the retailer; without limiting paragraph (b) , the entry by the customer into a prepayment meter market retail contract with the retailer; other transactions specified in this Law or the Rules as requiring explicit informed consent. See section 41 for the consequences of not obtaining explicit informed consent as required. This section is a civil penalty provision.
- (a) except as provided by sections 103 (7) , 105 (8) and under Part 6 , the transfer of the customer to the retailer from another retailer;
- (b) the entry by the customer into a market retail contract with the retailer;
- (c) without limiting paragraph (b) , the entry by the customer into a prepayment meter market retail contract with the retailer;
- (d) other transactions specified in this Law or the Rules as requiring explicit informed consent.
- 1 See section 41 for the consequences of not obtaining explicit informed consent as required.
- 2 This section is a civil penalty provision.